HOST: We’re marking 20 years of StoryCorps… by revisiting classic conversations from the past two decades…with updates on the participants.
Now, a story from New Orleans… and the Lower Ninth Ward.
The neighborhood was hit hard by Hurricane Katrina… and slow to recover.
Almost 10 years after the storm… it still didn’t have a single grocery store…
Lower Ninth Ward resident Burnell Cotlon wanted to change that. He saved money by working at fast food restaurants and dollar stores… used it to buy a dilapidated building on an empty block… and opened a neighborhood grocery.
In 2015… he told his mother, Lillie, how his story started in the days after the flood…
Burnell Cotlon (BC) and Lillie Cotlon (LC)
BC: I remember coming back home. That was the first time I cried.
LC: We lost everything.
BC: Yup. I was in that FEMA trailer for almost three years. And I drove around the Ninth Ward. We didn’t have no stores, no barber shops, no laundry rooms.
LC: There’s nowhere for people to go buy a loaf of bread.
BC: Right, you have to catch three buses to get to a store. And I always was taught if there’s a problem, somebody got to make a move. So, I decided to open up a grocery store. I remember when I first bought that building, everybody thought that I was crazy.
LC: When I peeked in the door before you started working, I said, ‘This is nothing but junk!’ I mean, it was trash and debris on the floor that you had to crawl over and, ‘How can he make anything out of this?’ But you were one of my very interesting sons, always jumping into things you had no business doing. [laughs]
BC: It was hard, it was real, real hard. And those eight hour days turned into 14, 15 hours a day. But, what motivated me the most was seeing the people that was walking by with the groceries and seeing them get off the bus with all of those bags. That made me work harder. We finally did the ribbon cutting ceremony and that day I will never forget, you served the very first…
LC: Sno-ball.
BC: Sno-ball. And the first customer cried ‘cause she said she never thought the Lower Ninth Ward was coming back.
LC: You saw something that I didn’t see. I’m glad you, you took the chance.
BC: It’s a headache back then but now, it’s, it’s worth it.
LC: It’s all worth it.
BC: It was all worth it. And if it takes me doing it by myself I’mma put one business at a time back into the Lower Ninth Ward. ‘Cause it’s home.
[MUSIC TRANSITION]
BC: My name is Burnell Cotlon and I’m with my moms, Lillie Cotlon, also known as Number One. Number One, do you remember when we first did StoryCorps?
LC: Yes, uh, 2015, I think. How have things changed since then?
BC: Some things has not changed. The Lower Ninth Ward is still stuck in 2005. ‘Cause, you know, when you turn on the TV, what you see? You see Bourbon Street. You see the Saints.
LC: Yeah you see it.
BC: You see everything’s looking good. Take 10 minutes ride to the Lower Ninth Ward. There’s still no banks. There’s no doctor’s office or dentist’s office. We have none of that. The only thing that changed is my little building. We have a barber shop, a sweet shop, and we now have a laundry room. Everybody come there to the store, ‘cause there’s nowhere else for them to go.
Do you remember I told you about that day they had that little girl behind the grocery store? ‘Cause it’s already after dark.
LC: Yeah.
So I had to ask, ‘Why you at my building after dark?’ And she said I had free Wi Fi.
LC: Yeah.
She came over to do her homework. So I said no, I got to fix this problem. So, the next thing that we’re doing is opening up an internet lounge. I’m extremely happy about that.
LC: You had lots of different obstacles, like Hurricane Ida or COVID. Why did you stay open during those times?
BC: ‘Cause there was many people that was doing much worse than us. I remember, I ain’t gonna say the lady’s name ‘cause she still shops today, but it’s an elderly lady, she had her grandkids with her, and she had a gallon of milk and some candy, some chips, you know, for the kids.
And she attempted to swipe the card and it declined. And she stood there and cried. And I did something I wasn’t supposed to do but I did it anyway. I came from behind my counter and I gave her a hug, ‘cause at that time we supposed to have the six feet distance in between us. And I told her, take the items, feed your grandkids. When you get your money, come back and pay. And then I started seeing that again and again with a lot of other customers. So I got a journal and I wrote down names and the items they had and how much it is. When they got the stimulus checks, some people did come back and they paid it, and I still have that book today.
LC: Yeah, you’re carrying your community strictly on your back, and sometimes I worry about you. Is there anything that would make you just give up?
BC: Nothing, I’m not a quitter. If you can see the look on some of these customers’ faces, begging for something to eat or a job, it hurts. So some days I’m madder than a six shooter. And then other days I, I cry, and I have to sit in my car for a few minutes and get myself composed ‘cause I have to be positive for everybody else.
LC: What would you hope your legacy to be?
BC: I never really thought about that. Um, but… something I learned in the military: you know how people say, ‘You only live once?’ That’s not the truth. You don’t just live once. You only die once. You live every day. So every day that you live, you have to do something impactful.
You’re not just born to fall in love, have a few kids, get a job, pay your bills, grow old and die. That’s not why you’re here. You have to find out why you’re here. And my purpose is easy. It’s service.
LC: I appreciate you and I know the neighborhood appreciates you much more than you would ever know.
HOST: That was Burnell Cotlon and his mother Lillie Cotlon for StoryCorps in New Orleans.
Both their conversations are archived along with all StoryCorps interviews… at the Library of Congress.